I can't see where you've mentioned that before. How much did you pay back?
I've repaid the full amount, and did so two years prior to the loan's 60 months' term.
I'm !!!!ed at the bank as they marked my credit file.
I believe that someone who repays a 10K loan two years earlier is not that bad a borrower.
During the first year of the loan, due to me being out of work, looking after my baby, my other half was our only source of income. I entered an arrangement to pay a lower amount until I found work. This created some arrears.
I kept regularly in contact with Lloyds, asking whether I could top up my reduced monthly payment as and when, and they told me it was not possible.
Once I found work, I asked them in more than one instance whether they could please spread the arrears amount and charge me a higher monthly direct debit, but they refused: My only choice was to enter a new arrangement.
Knowing it would affect my credit rating, I was not happy, I would have rather simply paid more until the arrears were topped up, which I did.
Throughout the whole time, I have been in contact with Lloyds, informing them of my situation, of my whereabouts and of the fact that I would very shortly receive a large sum of money which would allow me to repay the arrears, could they please wait before marking my report?
They still went and marked my report.
I'm arguing that this is a poor representation of me as a borrower.
I asked Lloyds to remove the default, they refused to admit that they did anything wrong.
Since it was longer than six months before I went to the Ombudsman, The Ombudsman Service advised me to open a new complaint, about the loan's fairness.
However, even on this occasion the Adjudicator who's looked into it says the loan was not mis sold as I had a time to change my mind.
I am ready to accept this, by the way! I'm not crying my bleeding heart out.
I was only in doubt whether really is it all it boils down to?
I thought Ombudsman would also look at good practices, it seemed to me that the lady who sold me the loan used arguments that made me feel pressurised and scared about the future at a very uncertain time in my life.
My challenge was, a line of text offering a right to withdraw seems to me less impactful than a whole sales pitch of scare tactics.
Anyway, I thank all for your time xx