Posted: Thu Mar 02, 2017 12:45 pm
Yeah - that was something I was told yesterday as well. If that's happened then someone may be sitting with Â£300 in their account?
The sort code, I'm presuming, would be different though.
I just really, really wish I hadn't done it now, it's causing so much trouble.
Thanks for the advise about the proper written letter.
I'll get onto that today and see if that makes any difference.
This money HAS TO BE somewhere.
Originally posted by Hendrix_lennon
If the money has not gone into a live account, then it probably was bounced back to Wonga. In which case, they never made a loan.
The alternative is it's in a suspense account at your old bank, where they put money they receive but can't allocate correctly. They could easily get thousands of payments a day with incorrect account details, so sorting that out must be a nightmare!
Opening formal complaints with both wonga and the bank will put them under pressure to find out what happened. You don't have to write a letter to do that. Just follow their complaints procedures.