Can anyone please help?! I am new on here so sorry if I have posted in the wrong place, I'm with Barclays Bank and I had fraud on my account exactly a month ago today which they refunded me for, today they took the money back. They say it's because I didn't return the signed forms to them which they give 21 days to do but I only received this on Friday with no return address or envelope! Is there anything I can do about this as whenever I ring they just pass me from person to person?! They've now told me to call their fraud aftercare back tomorrow but nobody will give me an exact answer if I'm going to get MY money back which was taken fraudulently in the first place. I am just worried they will not return the money as it is to pay my rent on the 1st of the month and I have a 2 year old daughter to provide for.