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HSBC Current Account claire***

Posted: Tue Feb 28, 2017 5:42 am
by shinee00
Anyone had any issues opening a HSBC account recently? I did an online application 2 weeks ago. It said at the end that they would get back to me in 5 working todays. Heard nothing today so called them to be told that they couldnt find the application but they are behind and to wait another 2 weeks. Sounds crazy to me!

Posted: Tue Feb 28, 2017 1:18 pm
by keeper06
I had the same issue some time ago. It seems they're still in the dark ages, nothing gets done quickly by HSBC.

Posted: Wed Mar 01, 2017 12:53 am
by brick2552
I applied for an account over three weeks ago, I've only received two letters. I've yet to receive a welcome pack, pin or card. Today they tell me the account hasn't yet been opened but should be by the end of the week they think.

Posted: Wed Mar 01, 2017 12:41 pm
by dadrabbit
It took them three months to open mine, seems they don't really want people to have them (I have alot of coins to pay in and their machines are handy)

Posted: Wed Mar 01, 2017 9:45 pm
by Chaolin112
I tried to open one online about 3 weeks ago; it said they needed more info and would be in touch. So far, not a peep either verbally or in writing. Not holding my breath....

Posted: Thu Mar 02, 2017 1:43 pm
by tradition
I would go into one of the branches to check what is happening. Take your ID and proof of address with you.

Posted: Fri Mar 03, 2017 1:51 am
by shinee00
Thanks everyone. Was only going with them for the switching offer so think i will have a rethink on that.

Posted: Fri Mar 03, 2017 3:08 pm
by Jediah
I took advantage of their switching offer about 18 months ago.

From all the comments I read on the appropriate thread it was obvious that I had had a much quicker experience! because I went into the branch with all the ID paperwork for a one hour interview.

Follow up was another interview the following week- everything done and dusted- got the current a/c open, the switch started, CC, monthly saver + ISA opened.

Well pleased and that netted me something like £265.Worth it- but of course only if you are near a branch and have the time to spare!

Posted: Fri Mar 03, 2017 8:15 pm
by crysischaos2345
I have now been waiting for three weeks, I had it all planned, let the two direct debits go out early February, just after payday and switch to HSBC, sort out savings account and carry on in March. Oh well.

Posted: Sat Mar 04, 2017 12:33 pm
by bacon_zombie
HSBC handles all of HSBC, First Direct and M&S. All three are having fantastic (probably the best) switching deals out there, so they are getting hammered with applications.