I would go into one of the branches to check what is happening. Take your ID and proof of address with you.
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Some banks will definitely not certify such documents. One such is HSBC.
- Forum: Bank Accounts and Cards
- Topic: Certifying documents at the branch- what is the norm? pavane
- Replies: 29
- Views: 533
- Wed Feb 22, 2017 10:20 pm
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“ If he were incapacitated or died, would I be able to access his bank accounts and investments, and if so, how quickly? I've read online that he can give permission for the banks to allow me access, should he become incapacitated, but I can't find out if this is just the case in America, or ...
“ There is no option to upgrade in online banking, and the 24-hour phone number given for existing customers (03457 40 40 40) is not recognised. <a href="/showthread.php?s=3036385c25683f06b8cb9955b5233a43&p=66971674#post66971674" rel="nofollow" title="View original post">Originally posted...
Also possible to open a Trust account through HSBC <a href="http://www.business.hsbc.co.uk/1/2/business-banking/business-bank-accounts/community-account/executors-administrators" rel="nofollow">http://www.business.hsbc.co.uk/1/2/business-banking/business-bank-accounts/community-account/executors-adm...
Further information about what HSBC is doing and why is found here http://www.hsbc.co.uk/1/2/contact-and-support/security-centre/hsbcsafeguard